WE ADVISE ALL EU CUSTOMERS TO SHOP ON OUR ETSY SHOP TO AVOID EXTRA FEES ON DELIVERY. (CURRENTLY WORKING ON THE ETSY LISTINGS)
You can shop on our Etsy shop by clicking hare
From July, VAT will be charged on imports to the EU regardless of value. This means the exemption for goods valued up to €22 no longer applies. VAT will apply at the rate of the buyer’s country of residence. Please not that these fees are not the same for every country. The chart below shows the VAT charges per country.
When shopping on the website, these VAT charges are collected from the receiver (the customer) and not at checkout. This means this charge is added when your order reaches your own country and is also subject to a handling fee, which is not controlled by Royal Planner. The customer is responsible for paying these charges before receiving their goods, and this is not collected at checkout. This means that extra charges will apply to your order which you will need to pay to the handling company.
When shopping on our Etsy shop, all VAT is collected at the checkout, which means this is handled before your order reaches your country. This means no extra fees (handling fees) at the border.
You are welcome to still shop on our website, but as stated, extra charges will be required to be paid by yourselves on delivery of your order, and this is not something that is set by ourselves.